Terms of Use and Privacy Policy

Effective Date: September 14, 2025

The website located at agencydiamondhands.com (hereinafter referred to as the “Website”) is operated by Ing. Michal Pelda (hereinafter referred to as the “Operator”).

I. Website Use

1. Access to the Website is free of charge. Users are responsible for any costs associated with internet connection and device usage.

2. The Website content is provided “as is” and its use is at the user's own risk.

3. The Operator does not guarantee uninterrupted availability of the content and reserves the right to modify or restrict it at any time.

4. Clicking on third-party links may lead you away from the Website. The Operator is not responsible for the content or damages arising from visiting such linked websites.

II. Content and Copyright

1. All content published on the Website is protected by the Operator’s copyright.

2. Copying, distribution, or any other use of the content is only permitted with prior consent from the Operator.

III. Processing of Personal Data

The Operator processes personal data of visitors and customers in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable legal regulations.

3.1 Data Provided via Contact Form

- Collected data: Name, email, phone number, website address, and any other voluntarily provided data.

- Purpose: Communication and preparation of offers.

- Legal basis: Legitimate interest or consent.

- Retention period: Up to 3 years from the last communication.

3.2 Newsletter

- Collected data: Email address, phone number.

- Purpose: Sending news and commercial offers.

- Legal basis: Consent, which can be withdrawn at any time.

- Retention period: Until consent is withdrawn.

3.3 Website Usage Data

- Collected data: IP address, device type, browser, online identifiers, cookies, on-site behavior.

- Purpose: Proper website functionality, service improvement, marketing.

- Legal basis: Legitimate interest or consent (in the case of cookies).

- Retention period: Up to 1 year.

3.4 Google Analytics and Analytics Tools

The Website uses Google Analytics and similar tools to monitor traffic and user behavior.

- Data may be linked to information you provide (e.g., via forms).

- By using the Website, you consent to this data processing.

- More information: Google Privacy Policy

IV. Cookies

1. The Website uses cookies:

- Essential (for website functionality)

- Analytical (to measure performance and traffic)

- Marketing (for ad targeting)

2. You may refuse or delete cookies at any time by following instructions at aboutcookies.org

V. User Rights

You have the right to:

- Request access to your data

- Request correction or deletion of your data

- Restrict processing or object to it

- Request data portability

- Withdraw your consent at any time

VI. Final Provisions

1. The Website is not intended for persons under 16 years of age.

2. Legal relationships are governed by the laws of the Czech Republic.

3. If any provision becomes invalid, the remaining provisions remain in effect.

4. These Terms become effective on September 14, 2025.